shape

Welcome to Authentic Sumatra

Traveling is about learning new things, discovering new cultures, opening our minds, and meeting people. Traveling can bring unpredictable opportunities, events, moments, and people into your life. “Ricky Putra SINARO”

Explore more
feature-image

About Us

Authentic Sumatra is a legalized tour operator since 2010 who is providing a unique way to discover Indonesia and does not follow the trends of mass tourism.

#authenticsumatra

destination

MENTAWAI

Witness mesmerizing traditional ceremonies and rituals that form an integral part of the Mentawai way of life. Engage in their sacred rituals such as the Pajalo Dance, a dance performed to honour their ancestors or the Sikerei ceremony, which marks important life milestones. These ancient rituals provide a glimpse into the tribe's spiritual world and their profound connection with the natural elements.

BUKIT LAWANG

As one of the most biodiverse places in the world, Gunung Leuser National Park offers great opportunities for trekking and adventure. The area includes wildlife such as orangutans, gibbons, tigers, elephants, snakes, birds, and a variety of monkeys. So put on your hiking shoes and join one of our jungle treks to explore the green jungles and amazing wildlife of Sumatra.

BALI

Get ready for an unforgettable journey through Bali’s most stunning sights, from sacred temples to secluded beaches. This adventure is packed with culture, thrills, and relaxation—perfect for those who want to immerse themselves in the magic of Bali. You'll explore Bali's iconic temples, dive into the island’s culinary scene, ride the waves in Canggu, and indulge in some of the best snorkeling in the world.

LOMBOK

This adventure is for the free-spirited traveler who craves the perfect blend of culture, relaxation, and epic adventure. Start by soaking in the laid-back vibes of Lombok—with its pristine beaches, fascinating waterfalls, and rich local culture. Then, hop over to Gili Trawangan for island hopping, snorkeling with turtles, and some of the best sunsets you've ever seen.

Based Community Eco Tourism

Based Community Ecotourism by Authentic Sumatra focuses on creating sustainable tourism experiences that are deeply rooted in preserving the local culture and environment of Indonesia.

authentic sumatra 16

mentawai

Experience the rich and authentic culture of the Mentawai Tribe in a once-in-a-lifetime immersion in the heart of Siberut, West Sumatra. Immerse yourself in the traditions and way of life of one of the most fascinating indigenous communities in Indonesia.

Join the way of life in their daily routines, which revolve around their connection with nature and their spiritual beliefs. Accompany them on their hunts, gathering wild plants, or fishing in the pristine rivers and oceans surrounding their villages. Learn their traditional methods of sustainable living, harmoniously coexisting with the natural environment.

RICKY'S

BEACH HOUSE

Ricky’s Beach House is a hidden gem that offers more than just a place to stay. Nestled along the pristine shoreline, this beachfront paradise boasts a private beach and charming bungalow accommodations. From the moment of your arrival, you’ll be greeted by our warm and friendly staff, who are dedicated to ensuring your stay is nothing short of exceptional.

But it’s not just the incredible hospitality that sets Ricky’s Beach House apart. We pride ourselves on our commitment to the environment and actively support various educational and environmental projects. By choosing to stay with us, you’re not only indulging in a memorable vacation but also contributing to a greater cause.

Surf School

Are you ready to ride the waves? Ricky’s Beach is the ideal destination for both beginner and intermediate surfers looking to enhance their skills and enjoy the vibrant surf culture. With its pristine sands and consistent swells, our location is a surfer’s paradise.

Our experienced and professional surf teachers are dedicated to providing personalized instruction tailored to your skill level. They bring a wealth of knowledge and a passion for surfing, ensuring that your lessons are both fun and educational. Whether you’re just starting out or aiming to sharpen your techniques, our team will guide you every step of the way.

project

Authentic Sumatra projects are focused on three different grand subjects, i.e., organizing tours, Ricky’s Beach House, and community projects. Community projects are the key to setting up an applicable education based on needs to develop the right mindset for the next understandable generation to be aware of keeping the environment for a better future.

Frequently Asked Questions

10+ years of service in the tourism industry

Authentic Sumatra is a legalized tour operator since 2010

Authentic Sumatra’s based community ecotourism promotes a holistic approach to tourism that benefits both visitors and local residents.

Authentic Sumatra is a legalized tour operator since 2010 who is providing a unique way to discover Indonesia and does not follow the trends of mass tourism.

Our aim is to help the local population achieve better economic growth through tourism while protecting their traditions and heritage.

  1. How do I book a trip through your website?
    • To book a trip, simply browse our destinations and packages, choose the one that suits you, and follow the prompts to complete your booking.
  2. What payment methods do you accept?
    • We accept major credit cards (Visa, Mastercard, American Express), as well as alternative payment methods such as PayPal, Apple Pay, and Google Pay.
  3. Are there any additional fees beyond the listed prices?
    • We aim to be transparent with our pricing. However, certain packages may have extra fees for accommodation (pre and post stay), taxes, or optional add-ons. These will be clearly outlined during the booking process.
  4. Can I make changes to my booking after it’s confirmed?
    • Changes to your booking may be possible depending on the specific terms and conditions. Some changes might incur fees or additional charges. Please contact our customer support team for assistance with any modifications.
  5. Is travel insurance required?
    • Yes, travel insurance is mandatory and a condition of your contract with us. We recommend obtaining insurance that covers medical emergencies, trip cancellations, lost luggage, and other unforeseen events. You are responsible for ensuring your travel insurance covers the entire duration of your trip.
  6. What documents do I need to travel to Indonesia?
    • Generally, you will need a valid passport with at least six months’ validity beyond your return date. Depending on your nationality, you may also need a visa. Some countries are eligible for visa-free entry or visa-on-arrival. Please check with the Indonesian embassy or consulate for specific visa requirements.
  7. What happens if my flight is delayed or canceled?
    • If your flight is delayed or canceled, our customer support team will assist with rebooking or alternative travel options. We also recommend checking with your airline for their policies on flight disruptions.
  8. Do you offer group discounts?
    • Yes, we offer discounts for group bookings. Please contact our group booking department for more details and personalized assistance.
  9. Is it safe to travel to Indonesia?
    • Your safety is our priority. We monitor travel advisories closely and provide updates regarding potential risks. We also recommend purchasing travel insurance for added peace of mind during your trip.
  10. How can I contact customer support?
    • You can reach our customer support team via phone, email, or live chat. We are here to assist with any questions or concerns you may have before, during, or after your trip.
  11. What is your cancellation and refund policy?
    • Cancellations must be made in writing via email.
      • More than 30 days before departure: Deposit is non-refundable.
      • Less than 30 days before departure: Full payment is non-refundable.
    • Cancellations due to reasons such as illness, missed flights, or force majeure events will not be waived. However, you may be able to claim some cancellation fees through your travel insurance, depending on their terms and conditions.
  12. What is included in the tour package?
    • The tour package generally includes accommodation, selected activities, transportation during the tour, and a tour guide. Additional costs for meals, optional excursions, and personal expenses are not included unless otherwise specified.
  13. Can I bring children on the tour?
    • Our tours are primarily designed for adults aged 18-30. If you wish to bring children, please contact our customer support team for more information on age limits and suitability.
  14. Are the tours suitable for solo travelers?
    • Absolutely! Our tours are ideal for solo travelers. You’ll meet other like-minded people and have the chance to bond with fellow adventurers.
  15. What should I pack for the trip?
    • We recommend packing comfortable clothes and shoes, swimwear, sunscreen, a hat, a camera, and any personal medication you may need. Specific packing suggestions will be provided based on the tour destination.
  16. What if I have dietary restrictions or allergies?
    • Please inform us of any dietary restrictions or allergies when booking your trip. We will do our best to accommodate your needs, but it’s important to check with your tour guide upon arrival to ensure your requirements are met.

The tour package generally includes accommodation, selected activities, transportation during the tour, and a tour guide. Additional costs for meals, optional excursions, and personal expenses are not included unless otherwise specified.

  • Cancellations must be made in writing via email.
    • More than 30 days before departure: Deposit is non-refundable.
    • Less than 30 days before departure: Full payment is non-refundable.
  • Cancellations due to reasons such as illness, missed flights, or force majeure events will not be waived. However, you may be able to claim some cancellation fees through your travel insurance, depending on their terms and conditions.

Changes to your booking may be possible depending on the specific terms and conditions. Some changes might incur fees or additional charges. Please contact our customer support team for assistance with any modifications.